Biomedical Scientist

Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence. Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health. Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began.

We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight. Our vision is simple: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.

The Opportunity As a Biomedical Scientist at Voy Labs, you will serve as a core technical specialist at the heart of our diagnostic operations. You aren’t just running assays; you are ensuring the scientific precision, reliability, and continuous innovation of the diagnostic pipeline that powers Voy’s health decisions. In this role, you will take direct ownership of analysing, validating, and interpreting complex clinical specimens across haematology and biochemistry.

Working with cutting-edge analytical systems, you will combine rigorous scientific standards with operational excellence—helping to expand our testing catalog, maintain uncompromising quality controls, and shape the future of modern digital health diagnostics.

• Provide technical expertise and hands-on input in setting up, verifying, and validating new laboratory tests across haematology and biochemistry
• Process and analyse patient samples in strict alignment with Standard Operating Procedures (SOPs), ensuring maximum accuracy, precision, and efficiency
• Interpret and validate analytical results, proactively identifying and resolving scientific anomalies or diagnostic discrepancies
• Operate, maintain, and troubleshoot highly sophisticated laboratory analysers, performing daily quality control (QC) checks and escalating technical issues promptly
• Actively participate in External Quality Assessment (EQA) schemes to ensure the highest international standards of analytical performance
• Contribute directly to the laboratory Quality Management System (QMS), taking part in audits, incident reporting, and continuous process improvements
• Maintain accurate, audit-ready records of all analytical work, validation protocols, and quality control data within the LIMS
• Communicate clearly and effectively with clinicians, medical professionals, and internal stakeholders to provide accurate technical advice and guidance
• Mentor, train, and supervise less experienced laboratory staff and technicians to raise operational standards across the team Who you are
• HCPC Registered Biomedical Scientist with solid post-registration experience in core disciplines (haematology and/or clinical biochemistry)
• A high-calibre scientist with proven experience in assay verification, test validation, and analytical troubleshooting in an automated lab environment
• Deeply analytical with a meticulous eye for detail, comfortable reviewing raw data and spotting non-conformances before results are released
• Thoroughly grounded in lab quality governance, with practical knowledge of UKAS/ISO 15189 standards, internal quality control, and EQA schemes
• A strong communicator and collaborative leader capable of guiding junior team members and explaining complex technical insights to non-lab stakeholders
• Dedicated to continuous professional development (CPD) and eager to work in a fast-paced, technology-forward health environment

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