Teleperformance provides digital business services, including customer relations, technical support, moderation, administration and process transformation.
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Teleperformance is looking for a Customer Service Specialist in Gateshead to handle cases involving potentially vulnerable customers with empathy, judgement and confidentiality. The role is full-time, on site, Monday to Friday, with a salary of £27,601.60 per year.
Management Accounts Assistant in Teleperformance’s Financial Control team, based in Bristol with hybrid working. The role covers financial control, month-end close, reporting, intercompany accounting and capital expenditure.
Teleperformance is looking for a Solution Architect to design complex solutions and lead commercial and transformation proposals. The role is based in Bristol, with remote or hybrid working, and involves coordinating expertise in digital transformation, AI, automation and analytics. At least 5 years’ experience and fluent English at C1 level or above are required.
- Level : Manager
- Schedule : Full-time
- Education : Three years of higher education
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Excel
- AI-powered automation
- pricing optimisation tools
Teleperformance is looking for a Pricing Manager to design pricing and cost models for complex contracts in EMEA. The role involves scenario analysis, developing pricing strategies and collaborating with commercial, finance and operations teams.
Teleperformance is recruiting a Team Leader in Glasgow to manage and develop a team of customer service agents. The role is permanent and full-time on site, with a salary of £29,000 per year.
Teleperformance is recruiting a Customer Expert to support Virgin Money customers by phone in Glasgow. The role includes guiding customers through the use of digital services and answering their questions about savings accounts. This is a permanent, full-time role paying 26 436,80 £ per year, with variable hours from Monday to Sunday.
Teleperformance is looking for an Administrative Assistant in credit management and debt collection in Schlieren. The role includes managing overdue payment cases, working with external partners and monitoring payments. The fixed salary is 5 900 CHF per month, with fully paid induction training.
Teleperformance is recruiting a Fraud Specialist for the Fraud team on the Lloyds Banking Group campaign, based in Glasgow. The role involves handling incoming calls, investigating suspicious payments and supporting customers with their banking transactions and fraud protection. At least one year's customer service experience and fluent English are required.
Teleperformance is recruiting a Customer Service Representative for its Disputes team dedicated to Lloyds Banking Group in Glasgow. The role involves handling incoming calls, supporting customers with their banking transactions and resolving complaints, including those from vulnerable customers.
Teleperformance is recruiting a Customer Service Specialist for Lloyds Banking Group’s Personal Banking line, based in Glasgow. The role involves answering inbound calls and helping customers with banking transactions, including transfers, direct debits and digital banking services. At least one year’s customer service experience and fluent English are required.