Browse opportunities at Sofrecom on Screeningpass, with contract, location and application details.
Sofrecom is seeking a customer experience consultant to support the transformation of telecoms operators within the CX & Digital domain. The role covers analysing B2C and B2B journeys, designing target experiences and defining an AI-based customer experience vision. Based in Châtillon, it is aimed at someone with a bac+5 qualification and at least three years' experience in customer experience.
Sofrecom is looking for an Omnichannel Excellence Consulting Manager to support customer relationship strategies and optimise the performance of sales channels and contact centres. The role is based in Châtillon within a multicultural team, with assignments in France and internationally.
Sofrecom is seeking a Senior Consultant and Climate Adaptation Project Manager to support telecommunications and digital organisations with climate risk and resilience challenges. The role includes assessing infrastructure exposure, leading vulnerability assessments and designing adaptation plans based on climate scenarios. It is based in Châtillon and requires 6 to 10 years’ experience and an engineering degree or a Master’s in a relevant field.