Marshmallow offers car and home insurance, including to people moving to the UK.
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Marshmallow is looking for a Senior CRM Operations Manager to lead CRM operations and improve customer communications. The London-based hybrid role includes CRM governance, audience segmentation, campaign management and performance analysis.
Marshmallow is looking for a Large Loss Handler in London to manage complex, high-value motor bodily injury claims. The role involves analysing liability, reserves and recoveries, as well as coordinating with solicitors, reinsurers and internal teams.
The CRM Manager shapes Marshmallow's CRM operations within the User Experience team in London, working in a hybrid arrangement with three days in the office. They establish CRM governance, support teams in using the platform and optimise campaigns through data and testing.
Marshmallow is hiring a Principal Data Scientist to join its Data Science team in London and contribute to claims automation. The role involves providing technical leadership on fraud detection and designing machine learning and generative AI systems deployed in production. The working arrangement is hybrid, with three days in the office, and includes private medical insurance, a learning budget and a performance-related bonus.
Marshmallow is looking for a Staff Data Scientist to join its claims-focused Data Science team in London, working in a hybrid arrangement with three days in the office. The role involves designing and deploying machine learning and generative AI systems to automate claims validation and fraud detection. Significant commercial machine learning experience and experience deploying generative AI systems in production are required.
Marshmallow's Settlement team handles third-party property damage and credit hire claims. The role includes investigating claims, assessing liability and compensation, negotiating settlements and monitoring reserves. This is a full-time role with a hybrid working model, requiring attendance at the London office every two weeks.
Marshmallow is looking for a claims handler specialising in credit and third-party property damage in London. The role involves handling claims, assessing liability and compensation, setting reserves and negotiating settlements. The company offers a flexible hybrid working model, with attendance at the London office every two weeks.
Marshmallow is hiring a Data Scientist specialising in credit for its Car Finance team in London. The role involves developing and monitoring scorecards, designing credit strategies and turning complex data into fair, explainable lending decisions.
Marshmallow is hiring a Senior Operations Manager to lead collections and customer service for its car finance business in London. The role combines operational leadership, UK consumer credit regulatory requirements and automation with engineering teams and AI. The working arrangement is hybrid, with four days a week in the office.
The Pricing Data Scientist joins Marshmallow's Pricing team in London to develop and deploy pricing models and analyse quote, policy and claims data. The role includes price optimisation, claims modelling and the use of SQL and Python/R.
Marshmallow is looking for a Junior Pricing Data Scientist to join its pricing team in London, working in a hybrid arrangement with three days in the office. The role involves applying mathematical, statistical and machine learning methods to practical insurance pricing problems. Practical experience in quantitative methods or machine learning and a research master's or PhD in a quantitative field are required.
Marshmallow is looking for a Product Designer to join the Telematics team in London and improve web and mobile sign-up and activation journeys. The role involves user research, journey design, data analysis and collaboration with multidisciplinary teams, with daily use of AI.
Marshmallow is looking for an Employee Relations Consultant to join the People team and manage complex employee relations cases in the UK. The three-month assignment, which may be extended to six months, covers improving HR processes, updating policies and training managers in an FCA-regulated environment.