ING España is a bank offering accounts, cards, loans, savings and investment products to individuals and businesses.
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ING España is looking for a temporary manager for its Madrid office, where they will assist customers and address their operational or commercial needs. The role includes providing information about banking products, identifying cross-selling opportunities, and carrying out transactions in line with established procedures.
ING España is seeking an intern for its Granada office, where they will assist customers and resolve their requests and transactions. The role includes providing information about financial products, identifying cross-selling opportunities, and meeting sales targets. At least six months of customer service experience in the banking sector and knowledge of banking operations, financial products, and sales techniques are required.
As a branch agent in Madrid, you will assist customers and handle their transactions and enquiries. You will also provide information about financial products, identify cross-selling opportunities and contribute to the bank’s sales targets. The role requires at least six months of customer service experience in banking and knowledge of banking operations, financial products and sales techniques.
In Alicante, the branch agent assists customers, handles their requests, and carries out banking transactions according to established procedures. They present the bank’s products, identify cross-selling opportunities, and contribute to commercial targets. The role requires at least six months of customer service experience in the banking sector and knowledge of banking operations, financial products, and sales techniques.
Le poste pilote la planification, les prévisions et le contrôle financier des activités Facilities d’ING España à Madrid. Il fournit des analyses et des tableaux de bord, optimise les processus financiers et contribue à la gestion des contrats et fournisseurs. Une expérience de 6 à 8 ans en finance est demandée, ainsi qu’un anglais et un espagnol opérationnels.
À Madrid, l’expert des interactions vocales pilote la conception et l’évolution des parcours vocaux en tant que Product Owner, en lien avec les équipes métier et IT. Il définit les MVP, gère le backlog et s’appuie sur les données et les KPI pour améliorer l’expérience client et les résultats de la banque. Le poste requiert au moins 6 ans d’expérience en parcours client ou conception de services avec des interfaces vocales et des outils NLP, dont 3 ans sur des assistants virtuels vocaux ou de chat.
L’ingénieur qualité rejoint l’équipe Ecosystem Core 2 pour renforcer les pratiques de qualité logicielle à l’échelle de l’organisation. Il définit des standards et des métriques, fait évoluer la feuille de route Quality Engineering et accompagne les équipes dans l’automatisation des tests et l’amélioration des livraisons. Le poste est basé à Madrid et proposé à temps plein, avec une organisation flexible entre le bureau et le domicile.
As part of the Pay with Cash squad in Madrid, the Digital Business Expert contributes to ATM strategy and improving the customer experience. The role analyzes customer behavior and partner performance, builds business cases, and monitors financial drivers. The position requires experience in project and stakeholder management, as well as advanced knowledge of Excel, Power BI and/or MicroStrategy.
- Level : Senior
- Schedule : Full-time
- Education : Five years of higher education
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Power BI
- MicroStrategy
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Excel
Au sein de la tribu COO Products d’ING España à Madrid, le Senior Business Process Expert pilote l’amélioration des parcours clients et des processus opérationnels de Business Banking. Il traduit les besoins métier en exigences fonctionnelles, coordonne la conception et le déploiement de solutions, et s’appuie sur des données et des indicateurs pour optimiser les services. Le poste requiert au moins cinq ans d’expérience et un diplôme de niveau licence ou master ; l’offre mentionne notamment Power BI, MicroStrategy et Excel.
ING España is looking for a Customer Journey Expert for the Surfing Account squad within Daily Banking & Savings in Madrid. The role focuses on improving the experience of accounts and services customers through campaigns, communications and digital processes, and on tracking incidents and customer satisfaction. At least five years of experience as a CJE in an agile team, product management experience, and proficiency in Spanish and English are required.
You will join ING España’s Retail Credit Risk team to oversee the Spanish retail lending portfolio, particularly personal loans. You will contribute to risk management and mitigation through reporting and monitoring, and work with product and business teams to support profitable and sustainable growth. The role requires experience in retail lending portfolio risk management, knowledge of SAS and SQL, and fluency in English and Spanish.
Within the Surfing Account team in the Daily Banking & Savings tribe, the Digital Business Expert develops everyday banking services and helps customers become Mobile Primary Bank customers. The role includes monitoring campaigns, designing communication strategies, managing partners, and improving customer satisfaction. ING offers, among other things, a hybrid work arrangement, health insurance, and an international remote work program.
ING España is seeking a Branch Manager for its branch team in Madrid-Acacias. The role involves overseeing commercial objectives, customer experience, branch operations, and team performance. The successful candidate will also help apply regulatory requirements and improve the branch.
The Accounting & Reporting Expert joins ING España’s Budget, Accounting & Reconciliation team in the COO Office in Madrid. The role involves reconciling accounts and daily settlements, analysing discrepancies, and contributing to process improvements. More than four years of experience in accounting or audit is required, along with a bachelor’s degree in accounting.
You define the strategy and grow ING España’s insurance portfolio, including home, life and payment protection insurance. You lead the design and launch of new offerings, insurer partnerships and commercial targets, while managing a team of strategy professionals. The position is based in Madrid and is full time.
ING España is looking for an IT Area Lead Data & AI to define the Data & AI technology strategy and lead its development across the bank. The role includes modernising platforms, adopting cloud and AI, and overseeing data governance and compliance. The person will lead an organisation of approximately 100 people in Madrid and must have strong technology leadership experience.
Within ING España’s Data & AI team in Madrid, the Data Management Expert contributes to the evolution of the data platform and the development of use cases for reporting and analytics. The role defines data models and requirements with teams and sets acceptance criteria for user stories. The position requires at least five years of data management experience, particularly with Data Lake or Data Warehouse platforms, as well as advanced English.
ING España is looking for a Solution Architect to join its Architecture CoE team in Madrid. You will design end-to-end technical solutions, guide teams toward choices aligned with IT strategy, and ensure standards are followed. The role offers flexible working arrangements, a restaurant card, health insurance, and an international remote work program.
You will monitor the financial performance of ING’s Retail business in Spain and prepare forecasts, budgets, and analyses to support its strategic goals. You will work with business teams on strategic and pricing initiatives and present results to relevant leaders and committees. The role is full time in Madrid and requires at least four years of experience and excellent English.
Within ING España’s Cross Domain Data Partners team, the role combines digital data expertise with Product Owner responsibilities for COO areas. You define functional requirements, take part in testing and pre-launch support, and oversee business, regulatory, and global reporting processes. The role requires a bachelor’s or master’s degree, 3 to 6 years of experience managing complex projects, and strong English.
ING España is hiring a Software Backend Engineer in Madrid to design, develop and test application components, then support their production deployment and monitoring. The role requires five years of experience with a similar technical stack and strong knowledge of Java, Spring, microservices and testing practices. Remote and office work are arranged flexibly, with benefits including a restaurant card, health insurance and free shuttles.
ING España is seeking a backend engineer to develop and test software components for its private banking segment in Spain. The role includes deploying and maintaining software, using technologies such as Java, Spring, microservices, and Docker. Five years of experience with a similar technical stack and excellent spoken and written English are required.
The Private Banker Specialist supports affluent clients with personalized advice and portfolios tailored to their financial needs. Based in Valencia, the role also contributes to the Affluent segment’s commercial strategy and requires at least five years of private banking experience and MiFID certification.
Within ING Spain’s Transaction Services team, the role involves developing payment and cash management solutions for companies in Spain and Portugal. The role manages commercial mandates from prospecting through implementation, while coordinating internal teams and overseeing client relationships and portfolio risks. The position requires at least five years of relevant experience with Iberian clients, in-depth knowledge of cash management solutions, and an excellent level of English and Spanish.