Dyad converts medical documents into structured data for practices and healthcare organisations.
Visit dyad.ai ↗
Dyad is hiring an Operations Manager to run its London office and support the growth of its operations. The role covers workplace, supplier, purchasing, IT equipment, and employee onboarding and offboarding management. The person will also contribute to expense tracking, HR operations support, and preparing compliance evidence.
As Head of Customer Success at Dyad, you will lead support for GP practices and PCN groups using BetterLetter. You will manage the Customer Success team, grow customer retention and revenue, and coordinate customer feedback with the Product, Engineering and Sales teams. The role is full-time and can be performed on a hybrid or remote basis.