Performance & Reporting Senior Analyst

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team!

Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION:

HBX Group is a leading B2B ecosystem player in the Travel Tech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena. HBX Group comprises best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets.

Job Summary The Performance & Reporting Senior Analyst is responsible for developing, maintaining and enhancing Fintech reporting, analytics and automation capabilities. The role works across multiple Fintech domains, providing business visibility through Tableau dashboards, Snowflake analytics, KPI monitoring and advanced data analysis. The position contributes to automation initiatives, data quality improvements, reporting optimisation and strategic project delivery, while supporting data-driven decision making across Fintech leadership teams.

The role combines technical expertise, analytical thinking and business understanding to translate complex data into actionable insights and scalable reporting solutions.

Develop and maintain Tableau dashboards and reporting solutions.

• Analyze data using Snowflake and SQL.
• Monitor and report Fintech KPIs and performance metrics.
• AI transformation support and guidance
• Identify and implement automation opportunities.
• Support strategic initiatives through analytical insights.
• Ensure data quality, consistency and reporting governance.
• Create and maintain technical and business documentation.
• Support business stakeholders with data-driven decision making.
• Contribute to continuous improvement and process optimisation initiatives. Skillset
• Strong data analysis and interpretation skills.
• Proficiency in reporting and BI tools (e.g., Excel, Power BI, Tableau, etc.).
• High attention to data accuracy and quality control.
• Ability to translate data into clear, actionable insights.
• Good stakeholder communication and collaboration skills.
• Experience working with Snowflake, SQL and data modelling concepts.
• Experience identifying and implementing reporting, analytical and automation improvements. Experience required
• Proven ability to manage and analyze complex datasets, generate actionable insights and translate data into concrete optimization opportunities.
• Previous experience in data analytics, reporting, KPI framework development or business intelligence roles.
• Experience with reporting and data visualization tools, particularly Tableau, together with working knowledge of Snowflake and SQL.
• Previous experience in data transformation, reporting automation or process improvement initiatives would be highly valued.
• Previous experience in payments, Fintech or a related industry would be appreciated.
• Experience supporting cost-control and optimization initiatives, including identifying efficiency opportunities and monitoring financial performance against targets, would be valuable.

Bachelor's or Master's degree in business, finance, economics, computer science or a related field.

• Relevant technical, analytics or payment certifications would be appreciated but are not mandatory.
• Professional working proficiency in English. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:
• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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