Platform Technical Operations Lead

Chez Roche, vous pouvez être vous-même et être apprécié pour les qualités uniques que vous apportez. Notre culture encourage l'expression personnelle, le dialogue ouvert et les connexions authentiques, où vous êtes valorisé, accepté et respecté pour ce que vous êtes, vous permettant de prospérer tant personnellement que professionnellement. Voici comment nous visons à prévenir, arrêter et guérir les maladies et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Rejoignez Roche, où chaque voix compte. La position A healthier future.

It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche! Advances in AI, data, and computational sciences are transforming drug discovery and development. Within Roche’s Computational Sciences Center of Excellence, Scientific Computing provides the scalable computing platforms and infrastructure that enable researchers across pRED and gRED to accelerate data-driven science and AI/ML workloads.

The Software Engineer (Platform TechOps

• Lead) provides senior technical leadership for the operation, reliability, and lifecycle management of Scientific Computing platforms and services across AWS, hybrid infrastructure, and specialized scientific computing environments. The role leads complex L3 and selected L2 support, drives automation and operational improvements, and provides technical direction to junior engineers and contractors. The Opportunity
• Provide technical leadership for Scientific Computing platform operations, complex L3 escalations, selected L2 support, and continuous improvement, while helping establish scalable support practices, runbooks, escalation paths, operational readiness, and knowledge transfer.
• Build automation, tooling, observability, monitoring, and alerting capabilities that reduce operational toil and improve platform reliability, supportability, maintainability, and service health.
• Provide technical leadership for AWS, on-premises, and hybrid compute, storage, networking, and platform services, including upgrades, migrations, lifecycle activities, and integration of scientific applications and services.
• Participate in incide nt response and root cause analysis, ensuring lessons learned translate into durable platforms and operational improvements.
• Support data lifecycle, access, identity, and integration requirements across Scientific Computing services.
• Partner closely with Engineering and other technical teams to ensure new capabilities are operationally ready and supportable, while providing technical direction, mentoring, and work coordination for junior engineers and contractors. Who You Are
• Bachelor’s or Master's degree in computer science, engineering, computational science, a related field, or equivalent experience. Typically 4-7 years of relevant professional experience with a bachelor’s degree, with equivalent experience considered for advanced degrees or comparable practical experience.
• Experience supporting infrastructure and platforms across cloud and on-premises environments, with strong experience in Amazon Web Services and a strong understanding of Linux systems, networking, storage, compute, distributed systems, and cloud infrastructure concepts.
• Experience providing technical leadership for complex production platforms or infrastructure services, including leading technical discussions, establishing operational practices, and coordinating work across multiple contributors.
• Software development or scripting experience using languages such as Python, Go, or Bash, together with infrastructure-as-code, configuration management, and machine image automation technologies such as Terraform, Terragrunt, AWS CloudFormation, Ansible, and Packer. Demonstrated ability to effectively use AI-assisted engineering tools and adapt to emerging AI and agent-based workflows.
• Experience with containers and orchestration technologies such as Docker, Kubernetes, and Helm, as well as CI/CD and GitOps practices using technologies such as GitLab CI/CD, ArgoCD, or similar.
• Experience with monitoring and observability technologies such as Grafana, Prometheus, Loki, or similar, including troubleshooting complex production issues, leading incident and root cause analysis activities, and translating recurring operational issues into automation, platform improvements, documentation, or engineering requirements.
• Ability to collaborate effectively across engineering, infrastructure, security, support, and scientific teams.
• Experience with High Performance Computing (HPC) or other large-scale shared compute environments, including familiarity with workload schedulers such as Slurm and cloud-based HPC platforms such as AWS ParallelCluster is preferred.
• Experience supporting scientific applications, research computing, GPU, or AI/ML workloads is preferred. Qui nous sommes Un avenir plus sain nous pousse à innover. Ensemble, plus de 100 000 employés à travers le monde sont dédiés à faire progresser la science et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Nos efforts aboutissent à plus de 26 millions de personnes traitées avec nos médicaments et plus de 30 milliards de tests réalisés avec nos produits de Diagnostique. Nous nous encourageons mutuellement à explorer de nouvelles possibilités, à favoriser la créativité et à conserver nos grandes ambitions, afin de fournir des solutions de santé qui changent des vies et ont un impact mondial. Construisons ensemble un avenir plus sain. Roche est un employeur offrant l'équité en matière d'emploi.

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